Sales Support Coordinator

Contract Type:

Full Time

Location:

Melbourne CBD - Victoria

Industry:

Contact Name:

Sophie Kelly

Contact Email:

SophieK@coxpurtell.com.au

Contact Phone:

0292203400

Date Published:

24-Jan-2025

 

 

Sales Support Coordinator
Melbourne CBD
12m FTC – Full Time(Potential to go permanent)
Salary: $75,000 - $85,000 + Super(Dependent on experience)
Hybrid(In-office & WFH)


Cox Purtell is currently working with a national membership association/professional body operating in the finance industry. With key focus on advocating for members and the profession, developing standards and promoting professional development & integrity. They represent members in industry, commerce, government, academia, and professional practice.


They’re now looking to hire a highly motivated, positive and pro-active individual to become their Member Growth Sales Support Coordinator to play an integral role in support of the Member Growth activities. Responsible for new member recruitment, allocation of leads, processing of applications, scheduling appointments and meetings, while delivering superior service to potential and existing members.


Main areas of responsibility include:

  • Allocation of membership leads to the Member Growth (MG) team daily.
  • Review online membership applications and provide feedback to Sales Execs.
  • Follow up applicants/members for additional information and documentation as required.
  • Complete digital filing of applications.
  • Assist with handling of member enquiries.
  • Actively promote the brand and benefits to members & prospective members.
  • Process membership payments where required.
  • Accurately record all member and prospective member activity in the CRM.
  • Produce reports that assist the Sales Execs.

Your Profile:
The successful candidate will be a driven, outgoing, sparky professional who’s keen to grow their career in the sales/commercial space.

  • Commercially minded individual who wants to grow their career in Sales.
  • Sparky & outgoing personality, with the confidence to stand their ground.
  • Collaborative & strong team player.
  • Excellent attention to detail is key.
  • Strong relationship-building skills.
  • Ability to manage & prioritise themselves in a fast-paced environment.
  • Excellent written and oral communication skills (in person and telephone).
  • Strong project management skills.
  • Strong computer literacy and experienced in using CRMs.
  • A proactive “can do“ attitude.
  • Demonstrated planning and analytical skills.
  • Excellent interpersonal skills and willingness to be a contributor to a winning team.
  • Sales or marketing experience or aptitude desired.
  • Relevant work experience and /or tertiary qualifications (or substantial progress towards) in business, marketing, communication, or sales highly regarded.


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OUR BLOG

By Toby Conran February 19, 2025
Recruitment is a tough game, especially when you're new to the industry. There's a lot to take in - KPIs to hit, industries to learn about, relationships to build, and cold calls to make. Your first few weeks and months as a recruiter can be overwhelming as you try to grow your expertise. In this blog, I cover some key tips that will have you kicking open doors in no time! Be Authentic Everyone has their own communication style and workflow. Find what works for you and stay true to it. You'll build stronger relationships with candidates and clients when you're professional while still letting your unique personality shine through. Be Confident in What You Offer Understand the value you bring as a recruiter and don’t be afraid to promote it. If you want your clients and candidates to stick around, you must believe that you’re the problem solver they need - and make sure they know it too. Establish a Process Early On Figure out what works best for you and build consistency into your daily workflow. Having a structured approach will help you stay organized and productive. Listen to Your Colleagues Your colleagues will be your best teachers in recruitment. Pay attention to how they handle different situations - how do they build rapport quickly? How do they deliver good (or bad) news? Listen to their questioning techniques and "borrow" the best ones to refine your own style. Learn from Your Candidates Use your conversations with candidates as a learning opportunity. Even the most complicated roles become clearer when you hear about them from different perspectives. Get on the Phone You don’t build strong relationships through emails alone. Prioritise in-person or phone-based communication to maximise your influence and establish real connections. Eat the Frog Tackle the least enjoyable task first thing in the morning. That way, you start the day on a high instead of procrastinating on that one difficult phone call. Be Consistent with Business Development Make Business Development (BD) a daily habit. Consistently building relationships and pipeline will ensure long-term success. Celebrate Successes Take time to acknowledge both your personal wins and team achievements. Whether it's securing that elusive client meeting or making your first placement, celebrating successes is key to avoiding burnout. "Recruitment is a marathon, not a sprint - stay authentic, stay consistent, and success will follow."

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